Diamond(Soft Lotus)

BUYING GUIDE

1. WE DO NOT SELL FAKE!!!

2. Stocking Information

We ensure that most Chinese cigarettes are in stock. However, we cannot guarantee the availability of all non-Chinese cigarettes (e.g., Korean, Japanese, or some English brands). If you wish to order these cigarettes, please contact us first to confirm availability!

3. How to Place an Order

1. Add to Cart: Select the item you want to order, add it to your cart, choose a payment method, and send us the order number via email or WhatsApp.
2. Contact Us: Reach out to us via email or WhatsApp to complete your order.

4. Payment Methods

• Chinese Payments (5-10% discount available): Alipay, WeChat Pay, UnionPay
• Non-Chinese Payments: PayPal, WISE, Western Union, Bank Transfer

5. Sales Regions

• Europe: United Kingdom, Ireland, Germany, France, Belgium, Luxembourg, Switzerland, Denmark, Netherlands, Portugal, Norway, Sweden, Finland, Italy, Spain, Czech Republic, Poland, Austria, Ukraine, Greece, Turkey, Hungary
• North America: United States, Canada, Mexico
• Oceania: Australia, New Zealand
• Asia: Japan, Korea, Singapore, Indonesia, Vietnam, Thailand, Malaysia, Saudi Arabia, Kazakhstan, Israel
• South America: Brazil

6. Shipping

We only process shipping after payment is completed. We offer free shipping, and once your package is on its way, we will send you a tracking number. You can track your package at www.17track.net.

7. Returns

Due to the special nature of our products, we do not accept returns once the items have been shipped.

8. Exchanges

Due to the special nature of our products, we do not offer exchanges once the items have been shipped.

9. Refunds

A full refund will only be issued if the package is not delivered or remains within China. No refunds will be provided for other reasons.